I don’t really know Jallo’s player enough to judge him, but they’re pretty closely tied to one of the staff members - Discordia - and frequently shows up at Clan Kora-specific events despite not being a member of the Koras himself. I don’t think everyone that grouping includes is necessarily bad either, just that group pretty much covers the active playerbase on the game at this point. Staff and players in Clan Kora.
“people have troubles leaving games because they care about the character they’ve spent a long time on/building up”
That, in particular, AoA has a LOT of, and probably one of the biggest reasons many people stick around. The game’s practically designed to cause those kinds of feelings not just from the typical earning of xp and building a character through roleplay, but the way equipment and ships are handled on the game.
I don’t know if this has been mentioned in detail before now, but the game has a randomized vendor system. At least once a day, at random times, the items a vendor has for sale are randomly determined. Most of the items a vendor has will be common/uncommon items based on the kind of vendor it is. Armor, weapons, weapon mods, ship mods, etc.
Sometimes, though, rare items will spawn on those vendors. There are a LOT of different rare items in the game including high tier mods, powerful weapons, armor, not-so-powerful weapons/armor that are just… rare for some reason. Some of the best weapons in particular can be pretty hard to find. And even after you’ve found them, you’ll want or even need to find rare mods before using them in combat, which are also hard to find. Armor doesn’t tend to suffer from this as much, there’s not much in the way of rare armor and even less that’s worth buying, but there’s some pretty highly sought after weapons, weapon mods, and ship mods in particular that you could be searching months or more to obtain.
On top of that, ships themselves are limited. There’s only a few of any given type of ship available in the game. Usually less than five of a given type of ship. This isn’t as much of a problem now after so many players left - staff were unusually quick to take ships from the recently banned players - but prior to that the pickings at the shipyards were pretty slim especially if you wanted something that had an ideal setup for cargo. So you were pretty lucky if you even found a good ship or one you really wanted. Which you’d then be upgrading with those rare ship mods mentioned earlier. So you can end up pretty attached to your ship there, and even now there’s certain types of ships you just can’t get because they’re all bought up already.
It can be a pretty miserable system to deal with and just adds to that reluctance to leave once you’ve managed to get the things you want.