RL Peeves
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Dealing with a vendor that has absolutely crippled their customer service reps to the point where it’s almost impossible to talk to them. It is incredibly difficult to not be frustrated with the people on the front lines, even knowing that they aren’t responsible for any of the policy matters that I’m running into. GRRRRRRRR.
I frequently offer up “I’m not frustrated with you. You’re the nice person trying to help me fix someone else’s mistake.” Customer service reps seem to appreciate that one and it also generally makes them much more willing to escalate me up the phone chain.
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willing to escalate me up the phone chain.
Save yourself a ton of time and go on social media. You are much more likely to reach someone who can actually do stuff going through a front-line social media CSR than a call center supervisor (who is actually probably not a supervisor, just a person who takes escalated calls).
The most effective method is if you can go on Twitter and @ the company and their competitor(s).
(16 years in corporate customer service.)
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I don’t know if it is lingering covid or the start of the school year but I am tired. Right now I’m barely dragging myself through each day. If I had let myself stop today I would legit have fallen asleep in my chair.
But at the same time I am laying in bed but can’t fall asleep thanks to a running nose and coughing.
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For real though, my money’s on the COVID.
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People who feel the need to comment on strangers’ bodies.
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@foksthery said in RL Peeves:
People who feel the need to comment on strangers’ bodies.
My favorite was the cab driver who I’d just given a very large tip, that then told me I wouldn’t have broken my foot – and would also find myself a nice man – if I weren’t fat.
This was in 2014. I started using rideshare apps after that and the one who went on a racist rant specifically so I could leave reviews for people who needed to just Absolutely Fucking Not.
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Our poor Level 1/2 teacher has been asked 3 times in the 10 days we have been back to school if she is pregnant.
She isn’t.
People need to stop being mean. It is none of their damn business.
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When selfish pieces of human garbage in my neighbourhood decide that 4am is a fantastic time to… I don’t even know, start their fucking house party? Or maybe they just decided it’s a good time to start playing music loud enough that the entire neighbourhood gets to stare at their ceilings gritting their teeth while nothing but the thumping of bass echoes through their heads.
And maybe if I lived anywhere else besides bumfuck bloody nowhere I’d have some recourse like being able to call noise control, or the police, or… something. But the nearest of… either of those things is at least 18 miles away and will want to know the address the noise is coming from, which I can’t give, because I’m not going outside in winter at 5:42 in the morning now to try and find which house exactly is making this god forsaken noise.
I’m tired, I just want to sleep. Instead you all get to watch the cracks forming in my sanity as I rant wildly into the void in the hopes of venting some of my frustration before I do something ridiculous like screaming out my window.
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it’s going to be a busy weekend rp wise and rl wise–but i’m also feeling super under the weather. not covid, and at least no barfing, but like…ugggghhhhhh.
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@mietze I think this is just the ‘new crud’ going around. No energy, no ‘real’ symptoms of being sick, just no gas in the tank and a craving for soup.
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Jesus fucking Christ, I just had someone mansplain my own joke to me.
I know that’s the joke, dipshit.
I’M THE ONE WHO MADE IT.
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#sarcasm Okay but did you understand why it was funny? Because you might not have realized it.
Jfc - why are people like this?
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@junipersky said in RL Peeves:
#sarcasm Okay but did you understand why it was funny? Because you might not have realized it.
Jfc - why are people like this?
I assume that mansplainers are a specific subspecies of human where the blood required to operate their limp penis detracts from the oxygen that would otherwise supply their brains.
But not, unfortunately, their mouths.
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@junipersky said in RL Peeves:
Jfc - why are people like this?
I’ve noticed something about men and how they talk that I can’t quite articulate. The best I can do is give an example.
I tried watching The Young Turks because the algorithm thinks my politics agree with theirs. I had to stop early on. The basic format of most of their show seems to be, Ana Kasparian reports on an issue, laying out the general outline of the thing and summarizing why it’s a problem; then Cenk Uygur does some kind of color commentary where he repeats every point Ana made but takes twice as long and twice the volume to do it, and keeps talking over her when she tries to interject. The man on the show plagiarizes the woman’s report in real time while she’s sitting there and considers that a contribution. It blows my mind.
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There’s three types of mansplainers, in my experience.
- Those who just assume you don’t know something (the traditional mansplainer)
- Those who have some nature of mental or developmental condition that means they often miss subtext and thus overexplain to avoid being misunderstood - and/or a career working in education making overexplaining a kneejerk reaction.
- Whatever the fuck Cenk Uygur does in the above example.
#1 also usually comes with “I’m not mansplaining, I’m just explaining” or whatever.
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1st type also typically don’t drink tap water.
They get their water from a well, actually.
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My husband is #2 and I have been working lately to break him of that habit by interrupting and going, “I know this, please move on.” (His field is communications/journalism so explaining to the uninformed is literally all he does!)
I would like to get to the point where he assumes I know everything and then I can ask specifically what I don’t know.
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I am HARDCORE #2 here and yes, it’s largely from fear of being misunderstood or unclear. The fact that I went to school for English and work in (financial/technical) communications, so I both enjoy words and am paid to use lots of them, does not help.
But I know that about myself, so I try to confine it to things I think people sincerely don’t know or that I think I’ve explained badly and thus need repeating, again, and maybe one more time for good measure, just to be sure, because I’m probably rambling…
Not, like, staring someone in the face and explaining what they just said.
Basically I think that I’m the blathering idiot in the conversation, not the other way around. I have far more patience for people who seem to be doing the same than people who seem to be doing the opposite.
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