Real Life Struggles/Support/Vent
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@Gashlycrumb said in Real Life Struggles/Support/Vent:
But why the hell is it happening to my DOG? I’m paying out of pocket. I’m paying extra for expedited shipping. And I still can’t get four dewormer pills, ffs. Call up my vet, tell them my dog’s shedding tapeworm proglottids, they get me a rush-appointment the very next day, but it’s been three weeks dicking around trying to get somebody to fill the script and I am still waiting for it to get here.
Are you using Wedgewood? We had to use Wedgewood for our senior cat’s methimazole for years and I despised them. The only, only good thing about his passing was thinking I’d never have to deal with them again…
Until our vet had to prescribe compounded antibiotics rather than the regular kind for our dog that’s been struggling with other major health issues since March. It took them over three days to even acknowledge they’d received the prescription from the vet, let alone do anything with it. But hey, it’s cool. It’s not like my dog has an uncontrolled infection or anything while they’re sitting around with their thumbs up their collective ass.
We had better experiences for mail order prescriptions with Covetrus, but I’ll warn you they were also way more expensive.
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@Aria My vet took a day, because they wanted to check that my dog didn’t have any other kinds of worms and they don’t have an in-house lab. (Which surprised me, looking for parasites in dog shit was my job for a while.)
Then they phoned me up telling me I could come pick up the prescription. I thought it would be, you know, some pills. But it was a paper script. I asked where to fill it. They said Costco, or any big pharmacy. I went to a big pharmacy. They said they didn’t have it. I was not surprised, because it’s for tapeworms specifically, and human beings don’t get tapeworms unless they eat an undercooked bear, which isn’t a common thing to do.
So I tried to get it from Chewy, and they said I needed to mail the paper Rx to them. I didn’t want to wait the extra week for this. So I tried another online pet pharmacy, Allipet. Their website said they’d call my vet for approval and mail the pills that or the following day. They even had my vet in a drop-down menu. Looked good. A week later, I’ve still got nothing from them, so I call them up, and they say they called my vet and got no reply. I call my vet, who says Allipet never called them. I cancel Allipet order and have my vet order through the pharmacy that they use. I pay extra for two-day shipping.
Five days later, nothing. Call the vet. They check the shipment. Tomorrow, says the website.
My dog is shedding tapeworm proglottids on my bed. If I die, don’t eat me, I could have swallowed one in my sleep and if that happened I’ll have tapeworm cysts. Kinda nifty. But also, my dog doesn’t feel so great and her butt itches and is getting sore from licking the itch.
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@Gashlycrumb said in Real Life Struggles/Support/Vent:
So I tried to get it from Chewy, and they said I needed to mail the paper Rx to them. I didn’t want to wait the extra week for this.
Ohh, yeah, I’ve had to deal with Chewy Rx before, too. You can mail a script in if it’s not urgent, but they’ll also do the whole ‘enter it online and call your vet’ thing for most prescriptions. We get our dog’s prescription food and immunosuppressants from them, but had to jump through the same hoop of calling them to ask what was up, being told our vet didn’t answer, then having to call the vet and get them to call Chewy even though our vet was the one who said to use them for cyclosporine because it’s so much cheaper. The upside is that once they get what they need, they’re fast. I’ve almost always had them ship out same day or next day and get here within 48 hours from shipment with no extra charge if I was spending more than $50, which our dog’s food and meds are.
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@Aria Yeah. Chewy ships fast enough that I thought it would be quicker to order from them (two days) than to have the human-pharmacy order it for me (two to four days). Then I believed Allipet when they said two days and had an easy web-interface to order, but waited five and found they’d either done nothing and lied about it or contacted my vet via whispering in the keyhole at midnight. Of course, then I believed that spending extra for two-day shipping with the place my vet uses would result in the pills arriving in three days or less.
I should have just handed the paper script back to the receptionist at the clinic and said, “Please order this for me, have it delivered to the clinic and call me when it’s here,” which is what we would have done bog-standard when I worked for a vet. But I try not to be that old guy, even though I am that old guy.